Major Asset Recovery is the premier provider of secure IT asset management services to companies across multiple industries and sectors. We are based in Los Angeles, California. We specialize in new and used large systems servers, network appliances, Banking machines, communications devices, professional A/V products, Tape and Disk storage systems, and Medical equipment.

In our continued effort to improve customer service, Major Asset Recovery has invested heavily in its infrastructure to enhance inventory control, product testing, order fulfillment, and to maintain a user friendly website.

Major Asset Recovery is involved in the IT asset recovery business. We provide total asset recovery solutions for business. This can be defined as E-waste disposal. This includes the destruction of data storage devices be they hard drives, memory, tape drives, or storage media. This also includes the safe disposal of all E-waste materials such as monitors, printers, copiers, fax machines, or any other device that produces printed materials. In additional to safe E-waste disposal we provide comprehensive remarketing of all saleable devices through established channels.

ZERO LANDFILL - This would mean to us that NO material ends up in a Domestic/Offshore landfill. No monitors, terminals, printers, flat panels, printers, copiers, fax machines, nothing. We handle these materials the right way. All displays are disassembled in accordance with EPA and DTSC guidelines. We remove the gas via approved suction devices. The glass is smelted for lead. The yoke and electronics are smelted for lead. After all materials have been cleaned it is then recycled. All work is preformed at a State of California plant for hazardous material processing. The process is also applied to copiers, faxes, printers and any other device which produces printed material to remove the toner which is also a hazardous material. We leave nothing in a landfill at all. All materials are truly recycled back into usable materials. We will provide a certificate of safe destruction for every asset received. No material will be shipped outside the US

We will not be scrubbing hard drives. We will instead be sending them to a certified destruction center. The drives will be smelted down for precious metals. A letter of certified destruction will be issued for each drive. There is no point in spending money on scrubbing a worthless drive. It is cheaper and safer to destroy the drive completely
All materials will be shipped directly from your facilities to our center where they will be sorted for destruction or resale. All resale items will be immediately sanitized for sale. All data storage media having already removed and sorted for certified data destruction.

Destruction items will be sorted by type for destruction. At this time all drives, memory, media will be captured for preparation for certified destruction. All ID tags, labels and marks of origin will be removed.

In the case of license stickers or serial numbers these will be kept for tracking and resale purposes.

We maintain a paper trail on all materials received by the company as well as a digital photo record upon request. To record and maintain a coherent trail of accountability the paperwork is signed by each person in the trail who has under gone a course on material sensitivity and confidentiality. This described fully in our ISO9001/ISO14000 Quality Assurance system.

Business Philosophy - Simply to provide the best value for our customers be it the purchase of new or used products, sale of surplus equipment, asset recovery programs, repair services, leasing, or consulting.

People - Our motivated staff of professionals are here to serve you. We have 20 years of experience in finding the right solutions for our customers.

We perform background checks on all personnel using a certified outside consultant in conjunction with local law enforcement.

We participate in a quarterly training and development program and a briefing as outlined by the American Society of Industrial Security "ASIS".

Our employees received a quarterly briefing on fraud detection and security matters. The training program is broken down into the three parts

1. Security analysis of the physical plant

2. Delineation of security risks

3. Property identification and notification of security violations.

All personnel have specific delineated photo badges that indicate the degree of security which they oversee. Our security policies are the same as implemented by the US Government and NASA in their facilities.

All Client materials from confidential to Secret are maintained in a US Government quantified safe. All materials are kept for a period of 3 years at which time permission is requested from the client to perform shredding or incineration of it.
Major Asset Recovery is informed by legal counsel quarterly on changes in legislation that relates to our business. If a piece of legislation is introduced or passed which impacts our business we are informed by counsel of such immediately.

We maintain a paper trail as defined by ISO9001 Quality assurance that logs, maintains, and tracks client relations. This is a lengthy document we would like to submit to you in printed form upon request.

We have 3-tier problem management model. The customer service rep (CSR) receives the original incident report. If the CSR is unable successfully solve the problem it is given to the CSR's immediate supervisor to handle. In the unlikely event the incident is not successfully remediated it will be handled by one of the principals of the corporation.

A history for all activity with material will be available as an online or Email document. Only pre-authorized employees can access the online system. Passwords will be issued only to authorized personnel by the Authorized administrator. Orders can only be placed by authorized personnel. You will determine who the individuals with access are going to be. Yes our system has complete tracking from the point of origin until final disposition. In cases where the Item is picked up By UPS we will be using their Quantum View tracking system until received at our location.

The online system is custom tailored to the needs of the client. We request that you encourage modifications to suit your requirements. We will review the user needs in the system on a quarterly basis ourselves and offer modifications which streamline the process for the customer.

We will have an 800 number available for you to call which is for your use only. Customer service requests will be monitored during normal business hours. Emergency requests will be handled by your account executive during off hours or weekends.

By handling shipping directly in all but the most remote locations we will manage all labor and fuel costs ourselves. In reducing the number of hands involved we will present the lowest cost solution to the customer. We also retain true material security in this way. A member of our staff will be on-site for all but the most remote locations.

No work will ever occur out of the scope of the customer. We will schedule all but emergency pickups 24 hours before the actual pickup date. The requesting customer must make the required arrangements with building security. We will provide all required insurance, Bond, and licence paperwork before coming to the site. We will need to be informed of special logistics at the time of request.
We can provide assistance in disaster recovery situations by providing from your stock or ours any items you may require to set up a temporary work environment. We can also help in providing secure relocation of materials to temporary work centers. Outside of supplying critical materials or emergency re-locations we can as a additional service provide a complete Disaster recovery solution tailored to meet your specific needs.

We will be using the Invantas systems software program which provides an effective compliance solution. We will be especially interested in meeting the following critical performance issues: 1. Data quality management; 2. List management and monitoring; 3. Heuristic matching and customer identification technology; 4. Enhanced due diligence; 5. Auditing and reporting; 6. Ease of implementation/use; 7. Powerful and extensible processing capabilities, and 8. Software vendor reliability. The LOB (line-of-business) application is one of the set of critical computer applications that are vital to running an enterprise, such as accounting, supply chain management, and resource planning applications. We utilize a simple form of LOB that directly corresponds to our ISO 9001/14000 model.
Our system is completely barcode based. We use the Serial number barcode to enter all items into our system at receipt. If the item does not have a barcode we create one for it. When an item passes from receiving, sort, E-waste processing, Test, Repair, sales, and shipping it is scanned each time.
The final destination of assets would be shown as a Certified destruction or an inventory sale. The sale would include the vendor information pertaining to the sale. This would include ship date, price, and payment method. In the case of a Certified destruction the certificate number of the batch destroyed would be indicated. In both cases this would close the history of a specific serial number.

We can supply reporting summaries for the line of business and a complete enterprise report. We can track the line of business from the requestor. We can report costs and profits from a specific group. We will certify these asset records will included all requested data and maintain these records for 3 years as a part of our program for you.

A monthly report of all items sold/certified for destruction can be generated in addition to the log entry on every item. This will indicate sales of scrap and resale of viable items. Two weeks after an item has entered the system it will have been certified for destruction or in inventory for resale. If it has been sold it will appear in its log entry closing the history of this item. This will include the details of the sale.

After 45 days an item will be have been sold or certified for destruction. All invoicing for the item is complete. Invoice will have been sent for payment. All sales at this point can be seen in log entry of each item. A seperate report can be generated for the shipment showing all activity.

History - Experience counts. Major Asset Recovery has 86 years combined expertise in the high technology asset remarketing business.
Michael J. O'Connell Jr. has been an IT market maker/trader since 1988. His involvement began in the IBM 370 mainframe market in 1988 and has branched into all areas of present day IT remarketing.
This expertise includes large system servers, PC's, laptops, displays, network appliances, communications devices, banking equipment, security equipment, UPS's, mass storage, library storage, Medical equipment, and professional A/V gear.
He has managed under contract asset recovery programs for Wells Fargo Bank, JPMCHASE, Citibank, US Bancorp, City National Bank, Keybank, Firstbank, 1st City Savings, Academy of Television Arts and Sciences, EDS, and TalkAmerica.
These are just a few of the fortune 500 companies he has worked with during his 20 year career.

Mission/Vision - It is our mission to recover the value of obsolete technologies for our client. We accomplish this through a surplus purchase or a Asset recovery program. We have never billed our clients for our Asset Recovery services.

The equipment has always paid the bills. When providing equipment the goal has always been to provide new or used equipment at competitive prices. To provide quality repair work. To provide competitive lease programs that are flexible to the market and needs of the customer. Our services have always been customer need driven.

What is Asset recovery? As the name implies it is the recovery of value. We deem this to mean recovery of the value of technology. Not all the items which you have are E-waste some are valuable technology. We know the difference and treat items of value as such. We offer a generous profit sharing arrangement for these items. This would be newer high value technologies items.

Give us a call if you are replacing any of your office equipment. We can dispose of it for you to avoid any violations of e-waste laws.

Our number is (805) 308-4488.